Like the reviews, I had been a pillow refugee for many years, and my neck pain was causing me stress. I tried things like putting a towel between my pillow and neck, or buying the high pillows used in hotels... But it didn't improve at all, and I was at a loss as to what to buy. I was looking at some pillow rankings online, and I saw that this pillow with buckwheat hulls was ranked highly. The price wasn't expensive, so I went to the store to try the buckwheat hulls. There I learned that there were three different types, so I tried them all. I personally found that the pipe type was the most comfortable, so I bought that one. It really does reduce neck pain (although sometimes it doesn't quite fit, but I haven't adjusted the pillow yet, so it seems like it will be fine if I do), so I'm really glad I bought it!