AROMA REFILL AM200 IV FO01

I bought the main unit once and liked it because it had a good smell and lasted a long time, so when I went to buy a refill, I was told that they didn't sell it there and that it was only available at a store that was difficult for me to get to, so I asked them to order it for me. It took a long time to find the product, and I was told that it could be ordered, but postage would be charged. When I said that it was strange that postage would be charged for an item that was out of stock, it took a long time again, and I was charged only for the product. If I hadn't said anything, I would have had to pay the postage. I would like you to have a policy in place for such cases.

I leave them by the front door, and when I leave the house or come home, the nice smell makes me feel good.